What we check on every visit
- That the main shut-off valve works, and that you know where it is.
- The age and condition of the water heater, read from its label.
- Visible signs of slow leaks around fixtures, valves and the floor drain.
- For basement calls, the sump pit, the pump float and whether a backwater valve is present.
None of this is an upsell. These are the questions we would want answered in our own houses.
We do not publish licence numbers, ratings or years-in-business figures on this site. If any of that matters to your decision, raise it with us by phone and you get a direct reply.
Why we write every job down
Plumbing problems are rarely as simple as the first symptom. A slow basement drain may be a clog, a sagging lateral, or roots from a mature maple on the boulevard. A cold shower may be a failing element, a bad thermostat, or a mixing valve that needs attention. We treat every visit as an entry in a log: what you reported, what we observed, what we tested, and what we did. You receive that record, in plain words, when we leave.
That record helps you later. When you sell, renovate, or call us again three winters from now, there is a clear history of your pipes instead of guesswork.
You will not find invented reviews, stock-photo "team members" or prices pulled out of the air on these pages.
What we will never claim
You will not find invented reviews, stock-photo "team members" or prices pulled out of the air on these pages. Photos on this site show plumbing scenes, not our staff. Information about regional programs and rules is written as accurately as we can, with a reminder to check current terms, because municipal programs change.
Who we work for
Homeowners, landlords and tenants across Pickering, from condo owners near Pickering Town Centre to families in Brock Ridge and rural owners near Claremont. We also take calls from neighbouring Ajax, Whitby and the Scarborough side of the Rouge. If you are unsure if you are in range, call (365) 334-6645 and ask.
Questions callers ask
Are the people in your photos your staff?
No. Our photos are licensed images of plumbing work and homes. We never present them as our employees.